Sort by Author Post time Ascending Descending. View Original Size. Rotate image Save Cancel. Breaking news: See More. Search this thread. Do Chapters Indigo gift cards expire? The gift card will expire after 3 months. Are they allowed to expire the gift card? Hi Kate — sounds like there is no exchange of money for the gift card you are receiving.
So I have won a gift certificate for 3 different services. Asked for hybrid and only got natural. Second attempt and she denied offering me the fix. Suggested that she will honor the other 2 unused services. Or I can sell the card. I left. Sold the card. Person I sold the card to unable to book with her as she would not respond.
So I messaged her trying to book for powder brow and she tells me the certificate has expired. There is no expiry date on it. So what do I do? Hi Meagan, thanks for posting your question here.
This means that the business is allowed to have an expiry date on the certificate. This means that you may have to keep trying to work this out with the business owner. Is this legal. Hi Karen, thanks for reaching out to us here! In this situation, because the gift card was a prize issued for a promotional purpose the card is allowed to expire according to the Prepaid Purchase Card Regulation.
I hope this answers your question! Hi there, I would like to ask about expired Cineplex movie certificate Admit One I purchased bulk of those from my work and lost a few years ago then recently found it, but expired 3 years ago. Would this be still non usable?
Hi Min, thanks for reaching out to us here with your questions. If the gift certificate was sold for a specific good or service ie: a movie pass and it does not include a dollar amount, then it IS allowed to expire. That said, it may be worth a shot to ask! Hello, I have a store credit receipt that I found from Is the store allowed to claim it has expired? Hi Maddie, thanks for your question. If you have a gift card for a specific dollar amount — it is not allowed to expire.
In this case it specifies BOTH a service and a dollar amount, which of the rules apply to my gift? Hi Clarissa, good question. Because your gift card is for a specific service, it is allowed to expire even if there is a value attributed to it. I hope this makes sense! I live in Ontario and recently I found a few gifts cards from Chapters dating back to Now that chapters is gone and it becomes indigo. What is my right with gift card from that era? If i walk into the store and they said the gift card is no longer in file, do i still have any claiming rights?
Hi Alan, great question and thanks for reaching out to us here. In BC, gift cards purchased before are allowed to have expiry dates.
I would suggest finding out what the relevant laws are in Ontario. If they are the same as here, you may want to go to Indigo anyway and see if they would be willing to honour your gift card, however if the laws are the same as they are in BC know they they would not be required to honour it under law.
I hope this is helpful to you and best of luck. A friend of mine gave me a gift certificate that they purchased at a local pub. It is for a redeemable specific cash amount at that pub, no specific items. It has an expiration date on it. I thought that is not allowed? Hi Sue, thanks for your question. Generally speaking, gift cards that are sold for a specific dollar amount are not allowed to expire.
However, there are certain situations where they are allowed to expire. For instance, if the card was sold for a charitable or promotional purpose. Does that make sense? Hi David, thanks for reaching out to us here. If a gift card is for a specific good or service one photography session it IS allowed to expire.
Please let me know if you need more info. Hi, I got a salon gift certificate as a gift a month ago and used it today. After my treatment, I was told that, since their prices increased, I would have to pay the difference. Thank you. Hi Dawn, I think we need more info from you. Would you mind contacting our inquiry centre so we can understand what happened a little better? Our phone number here is 1. Can they actually expire? Or do they have to honour it?
Hi Natalie, thank you for asking a question here! I hope this clarifies things for you! It seems they are still operational but have exited the Canadian market — do I have any residual claim? Hi Joan, thank you for contacting us! This means that if they are only allowing people to use this kind of card in brick and mortar stores, you may not have recourse. Having said that, I would encourage you to still contact French Connection by phone or email and see if they are able to honour it on their online store.
I hope you will be able to work it out with them! I received some jewelry from my mom and returned the item for a handwritten credit with no expiry date. They said that they bought the business from the previous owner and will not honour it because it was too long ago. Is there anything I can do? The only thing you can do is to go back to the business and negotiate — if they would be able to honour a reduced amount or whatever the case may be.
I hope you will be able to work something out with them. Good luck! Founded in as The Canada Railway News Company, and offering newspapers and snacks to train travellers, the company later became known as CARA Operations as they expanded to service the … From giftcards.
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A grosgrain ribbon marker helps keep your place, and smooth, lightly lined FSC certified pages await your pen. A beautiful, soft sueded cloth cover is elegantly adorned with gold foil accents. Slow down, take note. Exclusive to Indigo… From chapters. Shop safely in stores. Masks are mandatory - see our Covid protocols.
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