Outlook how do you recall an email

You can also substitute a replacement message. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment. Message recall is available after you click Send and is available only if both you and the recipient have an Office or Microsoft Exchange email account in the same organization. Table of contents Create and send email. Outlook training.

Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! If the recipient has already marked the original message as read, he or she is informed that the recall failed, and only the recall message is deleted. If a user who has any other public folder rights opens the recall message, the recall fails, and the user receives a message that states the recall failed. Both the old and new messages remain in the public folder.

If the recipient reads the original message and then marks it as unread, it is considered never read and recall is successful. In the public folder, it is the reader's rights, not the sender's, that determine the success or failure of the recall. Important: Office is no longer supported. Upgrade to Microsoft to work anywhere from any device and continue to receive support. Upgrade now.

Click Delete unread copies and replace with a new message or Delete unread copies and replace with a new message. Note: If you are sending the message to a large number of people, you may want to clear the Tell me if recall succeeds or fails for each recipient check box. If you do not see the Recall This Message command, then probably you do not have an Exchange Server account or you are not using Microsoft Office Outlook Both are required to use the recall feature.

You can check the Account Settings dialog box in Outlook for the types of e-mail accounts in your Outlook profile. On the E-mail tab, the Type column lists the type of account for each entry. The success or failure of a recall depends on the recipients' settings in Microsoft Outlook.

The following four scenarios explain what happens in various situations, and an additional scenario describes the recall of a message sent to a Microsoft Exchange public folder. You send an e-mail message to someone. On the recipient's computer, under Tracking Options , the Process requests and responses on arrival check box is selected. Assuming the original message has not been read, the original message is deleted and the recipient is informed that you, the sender, deleted the message from his or her mailbox.

Note: If the original message is marked as read viewing in the Reading Pane is not reading in this scenario when the recall message is processed, the recipient is informed that you, the sender, want to delete the message, but the message remains in the recipient's Outlook folder. On the recipient's computer, under Tracking Options , the Process requests and responses on arrival check box is not selected. On the recipient's computer, either by rule or by action of the recipient, the original message is moved to another folder and the recall message remains in the Inbox or it is moved to another folder as well.

It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Chrissy Montelli. You can recall an email message in Outlook Exchange if the recipient has yet to open it. To recall a message in Outlook, you'll need to access the Actions menu from the "Message" tab after locating the message you want to recall in your Sent Items folder.

You cannot recall a message in Outlook on the web. Only certain Microsoft Outlook accounts have the ability to recall a message after it has been sent.

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